What does Shopify mean by 'include a screencast of your app functioning'?

Shopify Apps
1

we faced an issue while submitting our new app. we received an email from Shopify and the mentioned issue is:

  1. Include a screencast of your app functioning from a Merchant’s customers point of view on the following listed browser and device types, in your testing instructions. We recommend using browserstack to address this.

does anybody know what do they mean? and what exactly we should do to solve this problem?

2

Hi, @HengamMarketing !

Thanks for reaching out in our Community forums and sharing your concern. I’m happy to help.

I understand that you are running into a few issues with submitting your app for approval. It looks like you need to submit a recording of your application functioning from a Merchant’s customers point of view. This allows our team to review the app and move it along the application process. This needs to be done on one of the following supports browsers like Google Chrome, Safari, or Firefox.

Our team suggests using Browserstack as it allows you to easily test your app and share the screencast.

Feel free to reply back to this thread with any questions or updates and we can continue our conversation further!

3

Hi Mac.

thanks for your answer.

fortunately we solved the issue and resubmitted the app.

thank you for your helpful reply.

4

Hi again, @HengamMarketing !

I’m happy to hear that your team was able to successfully submit the app. If you haven’t already, I’d strongly suggest checking out our Shopify Developers Resource that has information regarding Shopify’s extensible platform, APIs, and developer tools help you design apps that solve merchant problems at scale.

Best of luck for your submission and let me know if you have any questions!