Recently, Shopify became aware of an incident involving the data of less than 200 merchants. We immediately launched an investigation to identify the issue–and impact–so we could take action and notify the affected merchants. Our investigation determined that two rogue members of our support team w…

Sounds like someone is getting their lookalike audiences and email lists ready for holidays… :disappointed_face:

how are we going to know how many merchants were involved And how am I going to know that they affect me

What’s the country of the stores that were affected?

Hi @12munchi , Less than 200 merchants were affected, and all affected merchants have been contacted.

Hello, I just received and email from Thrive cosmetics about the data breach and it makes sense now I know how my card number was stolen and used to charge up almost $5000 on it a few days ago! People keep an eye on your banking information it happens fast I am thankful to have a good bank who caug…

Unlikely but never zero. I have been trying to figure out how it could have happened and this has answered it for me. The odds of it being another site vs this is slim unless you know of another site that wad hacked within the last 7days. But I do like how instead of just saying we are sorry or happ…

Mentioning that affected merchants were contacted is not sufficient. You need to provide us with the list of Merchants that were subject to this fraud as we need to support our clients in a much more proactive manner.

Yes I would like this list to I’m not sure who I bought with that is supported by the shop to five so I would like a list of merchants that was compromised as well

Hi @michelq & @12munchi , All impacted merchants have been contacted, and a listing of affected merchants cannot be provided. If your client did not receive an email their store(s) were not impacted by this incident. If they have concerns about their store however please have them contact Shopify…

What happened in the recent data incident involving less than 200 Shopify merchants?

Shopify Discussion

Shopify_Community September 24, 2020, 1:03pm 12

Hi @Nem360 ,

No complete credit information was taken during this incident and therefore fraud and identity theft are unlikely. Thanks

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What happened in the recent data incident involving less than 200 Shopify merchants?

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