Hi @BilalRasheed11 !
Thanks for your response.
I can appreciate this may be a frustrating situation to be in.
I cannot say for certain if your funds will be released, as I have no access or insight to their investigation. However, it seems like since there has been a chargeback in this time period, it would suggest that you will not receive the funds. In this case, I would recommend reaching out to live support here at this link to check if you can get a further update on your emails sent and some clarification.
All the best!