What happens to recurring Subscription Contracts from Shopify Payments after switching to Stripe?

Technical Q&A

Topic summary

Main issue: Clarifying how existing recurring subscription contracts behave after switching the payment processor from Shopify Payments to Stripe.

  • A 2022 article is cited as saying no maintenance is required and that existing subscriptions would automatically bill through Stripe on the next cycle. The poster asks if this assumption still holds today.
  • If automatic migration does not occur, they seek a method to migrate subscription data/tokens from Shopify Payments to Stripe’s recurring billing.
  • The subscription app in use (Bold Subscriptions) reportedly stated there’s no way to reconcile existing subscribers when changing payment processors, creating a conflict with the older guidance.
  • Reference provided: a 2022 community thread on migrating “subscription tokens” from Shopify Payments to Stripe. No additional technical details or attachments beyond the link.

Status: Unresolved and open. Key questions remain about whether billing shifts automatically post-switch and whether a supported process exists to migrate subscription tokens or customer billing details from Shopify Payments to Stripe.

Summarized with AI on December 28. AI used: gpt-5.
1

Hi, I’m referencing this article from 2022 (a long time ago) to see how we might be able to migrate our Shopify Pay subscriptions over to Stripe. According to the article, no maintenance is required and since we’ve changed our payment provider from Shopify Pay → Stripe, the existing subscriptions prior to the change will be billed through Stripe when the next cycle approaches.

Is this a correct assumption?

If not, is there a way to migrate the data from Shopify Payments account over to Stripe recurring billing?

The app we used during this process was “Bold Subscriptions”, whom stated that there’s no way to reconcile our existing subscribers if we change the payment processor.

Your help is appreciated.

2

Here’s the thread that I was referencing from 2022: https://community.shopify.com/post/2345119