A Belgian merchant selling nicotine pouches was blocked from using Shopify Payments after the Risk team determined their products violated acceptable use policies. The merchant is disputing this classification, arguing nicotine pouches don’t fall under tobacco, e-cigarettes, or vape products.
Payment needs:
Recommended alternatives:
Key consideration: Most payment gateways have individual policies regarding nicotine products. Merchants are advised to review each provider’s terms and contact them directly to confirm whether nicotine pouches are permitted before integration.
A Chinese seller with similar products also inquired about suitable payment options for international sample orders.
Hi @yongqingyang ,
Thank you for reaching out. You can take a look at payment providers available in China and see which ones fit your needs. I’d recommend contacting the payment gateways directly and asking them if they allow for the sale of nicotine products as this is determined by each gateway individually.