Why can’t I open an order?
Hi @A_salnikov
Have you tried it on the Desktop side? If you still have not gotten it fixed when trying on different devices, you should contact Shopify Support and have them check it for you.
I’m attaching the link here where you could be presented with options to contact their Support via chat or email.
If you find this answer is helpful, please mark it as a solution.
All the best.