Hi everyone! I am looking to understand what features you all feel are missing from Shopify POS. I would love to hear what issues you come up against, where there are stumbling blocks, where things don’t work, or where you just can’t seem to find a solution to a problem. Anything and everything, let…

Manual Returns: Lets say a customer purchases items one being a gift. Does tell us, just a purchase of items. The then give an item to someone as a GIFT. That person then comes to our store to return the GIFT. No gift receipt. Now we are supposed to interrogate this person. Here’s what shopify want…

@offermagl Thanks for your input, this is awesome to see and super helpful. Unfortunately, as an Expert and app developer, I cannot help with the hardware side of things, that is something Shopify has to do. I agree though that this is frustrating and has been an issue with our merchants in the pa…

@Roostcollection Thanks for all of the details. Ill try to respond to each of these: Unfortunately, Shopify in general wouldn’t support this. We could add a system to introduce inventory increases/restocking, but not associating it to an order already in your system isn’t going to be possible. It …

The ability to enter a custom price on a pre set card on the pos. We do embroider and some things have a custom price. We need to be able to enter that under a preset custom card.

@sosewboutique This is a common problem we run into. The biggest problem with this is that the price can’t be dynamic in Shopify. What we would like to do is setup templated products that you could then choose from, name the price, and then add to the cart. The product would be added to your store d…

@Max_Sadlowski So the only real time that we need something like this is when we are dealing with our embroidery customers. We do have set prices for certain sizes of monograms, but if a customer orders a custom design or a business wants their logo on a shirt we need to be able to enter the custom …

we went from a “paper” system to POS Lots of advantages but the one thing I can’t seem to overcome is in-store credits. We have customers on our old accounts that have credit balances that need to be tracked. It would be so much easier if their account could have a credit balance on it . Heck if w…

@sslair This is a really good point. The best option would be to grant them a gift card potentially, therefore that credit could be used online and in-store. Outside that though, you could tag a customer however that won’t show up on the cart of the POS. This is a really good point though. One othe…

@Max_Sadlowski YES! Please make something new to save us from the hell that is using shopify POS. I echo most of the complaints here but the biggest miss on the new POS is the layout and clunkiness of the design. If a store is using a POS, then all they really “need” to do is ring in products. So t…

@Max_Sadlowski Thank you for the update. We were excited to hear that Shopify was taking over support for Stocky in May of 2020. This is one of the reasons we selected Stocky to do our ordering. However, since May 2020, there has not been a single feature upgrade or improvement on the Stocky side. W…

What missing features do you find in POS systems?

Retail & Point of Sale

fleshandblood November 16, 2023, 6:37pm 24

To be able to simply type in the value of the sale on the pos, hit enter and let the customer touch their card to the pos, same as SumUp does. So much quicker, so much less hassle.

Topic		Replies	Views
Can you assign variable prices to POS items? Retail & Point of Sale	92	1173	July 25, 2024
Considering Shopify POS... Any other Large or Complex Stores Using it? Retail & Point of Sale	17	285	September 27, 2023
Regional Support: Selling in Person (UK) Retail & Point of Sale	49	479	November 17, 2023
Shopify Community AMA: Winter ’23 Edition Community Events editions	63	478	July 27, 2023
Feedback wanted! Retail & Point of Sale	7	105	October 6, 2021

What missing features do you find in POS systems?

Related topics