Basically i am from georgia and i have registered a private company in uk to dropship in us and uk but the thing is that i can not add any of the payment processors even when i have a legal private limited company there are many problems with setting it up what you guys suggest what payment processors should i use or whats the deal here ?
Hi, [email removed]DrDoctor!
What are the specific issues you’re encountering exactly when setting up a payment processor?
Have you tried to set up Shopify Payments? Otherwise, we do have a list of Third Party Gateways that are available in the U.S.
yes i have tried Shopify Payments but as i mentioned i am from Georgia the country and my business is registered in uk i have all the information for verification: bank account, legally registered private company, business phone number, business location in uk but personally i am from Georgia so when i try to verify my id gets accepted but the proof of residence does not get accepted and as i know its because i dont live in uk. i have made multiple support tickets and yet i have not received any answers on that have talked to support in live chat too nobody can help me.
Hi, @DrDoctor!
Have you been advised by any of the Shopify Support advisors that your ticket has been escalated?
This situation sounds like an escalation for our Shopify Payments team, however if the ticket you have has already been escalated, this will be a matter of our Shopify Payments team responding to you as soon as they can as their may be an influx of tickets in the queue at this time.
I’m unable to go through the authentication process within Community Forums so in regards to looking internally into the issue at hand, I’m unable to do so. However, I would recommend waiting for the Shopify Payments team to respond to you or contact our Shopify Support team if they have not yet escalated your ticket.