hi ,
i transferred domain from 3 party yesterday to shopify and the status that i see in shopify is still proccessing,
what i can do if the domain expired tommorow?
Hey @partner123 .
Thanks for reaching out.
I appreciate the context that you have shared as that is very helpful. If you have recently transferred the third-party domain to Shopify, it may be possible for us to renew the domain. Since we are unable to authenticate over the Community forums due to the sensitive information that would need to be shared, I am unable to look into the specifics. In this case, it would be best to reach out to our support by logging into your online store using the Contact Us page. This will allow us to securely verify you as the store owner.
Once you successfully login, or select the option to Continue without logging in - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak with a Support Advisor about potentially renewing the domain.
Let me know if you have any questions.