hi all,
What can I do if the card reader is out of order. We bought it on 2021…Is it common to last only 1-2 years?
ONS
Hi @ONSClothing201 ,
Thank you for getting in touch and I am sorry to hear that you’re having this issue with your card reader. Can you please confirm to me which country you are based in and which card reader you are referring to?
Card readers do degrade over time but you should speak with our retail team directly so we can troubleshoot the problems you are having. This will help us determine if the reader can be fixed or if a new one is required.