What to do when eBay drops its Shopify app on 1/1/23?

Shopify Discussion

Topic summary

eBay will end its official Shopify app on 1/1/23, leaving merchants who rely on eBay for most sales without the previously free, built-in integration. Many small-order sellers say third‑party apps are too costly or complex, and some consider leaving Shopify or coding their own solution.

Migration pain points:

  • The retired app appears to be powered by InkFrog; moving to paid InkFrog triggers an API error (“Inventory-based listing management…not supported”), suggesting existing listings are tied to the old tool and may require cancel/relist.
  • Data quirks (e.g., lingering custom attributes like SKU) complicate syncing.

Alternatives tested/mentioned:

  • Codisto: Reported as easier to list from Shopify; lacks defaults for shipping/returns, requiring manual selection each time.
  • CedCommerce: Offers a free recurring plan and multi-account support; users report heavy setup (profiles/templates), no automatic match to existing eBay listings, silent inventory/price sync issues, and slow support.
  • LitCommerce: Adopted by some; not cheap but integrates Etsy.

Other impacts: One merchant notes Shopify Capital remittance now counts only Shopify sales, slowing paydown (Shopify Capital is a revenue‑share loan).

Sentiment is divided and frustrated; users demand a free Shopify‑provided replacement. No official resolution; the thread remains open with unanswered migration and cost concerns.

Central artifact: A quoted API error message illustrates the lock‑in to the old app.

Summarized with AI on January 14. AI used: gpt-5.
15

I’m sure in the fine print they have some disclaimer that absolves them from any liability in this…. Doesn’t change the issue that there’s no path, even customer funded, to resolve without relisting thousands of items.

The notification just came out, perhaps someone is working on a solution.

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