I currently have talked to several support service on shopify. They keep promesing for help me close the store at the moment. Also unsubscribe aplications and more, Jet i see everytime it still keep try to draw money! I dont know what to do sence it does not look like they does what they say or promes to do.. For me will be a ishu sence one maybe i get money for some other project or stuff it maight draw automaticly…
Topic summary
A merchant reports ongoing billing problems after multiple contacts with Shopify support. Support allegedly promised to close the store and cancel app subscriptions, yet billing attempts continue.
They are seeing repeated attempts to withdraw funds and fear automatic charges could succeed later if money becomes available, impacting other commitments.
No confirmation of store closure or app unsubscriptions has taken effect, and there are no concrete outcomes or steps from support reflected in the account.
Status: unresolved. The merchant seeks advice on stopping charges, ensuring the store is fully closed, and preventing future automatic withdrawals. No additional details, images, or code were provided, and no community solutions have been posted yet.