What would make your Shopify loyalty program indispensable?

Hi Shopify community,

We continue to develop our Crowny loyalty Shopify app around the practical needs of Shopify merchants, and I would be interested to hear what would add the most value to your loyalty strategy:

  • What capability do you currently miss in loyalty program apps?
  • Is there anything your current Shopify rewards app, rewards program, or loyalty card setup handles in a way you would prefer to see done differently?
  • What do you think about a mobile-first loyalty webapp for customers to earn and redeem?
  • How important do you think it is, that social media interaction is only rewarded after verification (Meta approved) instead of just clicking the link?
  • Which addition would create the most value for your store: deeper loyalty program analytics, customer lifecycle marketing automation, more flexible tier-based loyalty programs, in-store rewards, or a stronger omnichannel loyalty experience? Am I missing anything??
  • What would make a loyalty app for Shopify indispensable to your business?

For context: Crowny website: https://crowny.io , Shopify app store: https://apps.shopify.com/crowny

I’m interested in hearing what Shopify merchants would build next.

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