Hello! I’m looking for a loyalty app that works seamlessly across different currencies using Shopify markets. I know Yotpo has a multi currency feature but what it does is basically just converting base currency. i.e. “1 point for every 1 SEK spent” will in EUR be: “1 point for every 0,086 Euro spent”. Quite terrible UX to me.
Any app that can adapt points depending on which currency you are viewing and purchasing in.
I’m afraid not. I went with Yotpo although it doesn’t really solve what I’m looking for. I’m forced to pick a currency (SEK), which won’t really make sense to customers outside of Sweden. Only alternative that I found is to manage multiple shops and loyalty programs…
We use BixGrow which offers tools similar to Yotpo but doesn’t solve this issue neither. Shopify launched Markets but they offer no viable solution to efficiently manage different currencies nor allow to transfer money to different bank accounts based on countries where transactions take place. We used to have different different shops and I almost regret we merged them all into Markets and Shopify Payment. It’s obviously easier to manage one site, but their solution is absolutely not efficient for accounting or running promotions. On top of that they charge 2% (+2.95% + CHF 0.30 per transaction) extra for converting currencies. We are looking to find alternative to Shopify at this stage. It is a great solution to start but there are too many limitations as we grow. And they don’t seem to care much or show willingness to prioritize those upgrades (the accounting one should be treated in a glimpse and it has been discussed for years in the forum, without providing any solutions or ETA).
Hmm yeah agree. Maybe very cynical here but there is a conflict of interest making Shopify Markets a perfect solution, I mean imagine all brands paying several shops would just suddenly pay for only one :)). Anyways, we are a small brand and I believe Shopify is still the best solution for us. Hope they will improve markets and also launch a proper translation feature (including third party apps text strings).
I contacted the app editor and they replied it does not unfortunately. It is not possible to solve Korianders’ example. They only are able to display a second currency using exchange rate due to Shopify limitation. Did you find a turnaround?
[email removed] Korianders. Shopify makes money on commission not monthly shop subscription, so their best interest would be that your overall revenue grows. But they actually make plenty money on exchange rate as they charge 2% on every transaction made on secondary markets with Markets.
Totally feel you on this one. Shopify Markets is powerful, but the loyalty app ecosystem still hasn’t fully caught up when it comes to true multi-currency support (not just currency conversion based on a base rate). The UX gap you mentioned is real, especially for customers who are sensitive to what “10 points” should mean in their local currency.
Multi-currency stores (via Markets or localization)
Region-specific point rules (through some flexible backend logic)
While Shopify’s core setup still enforces a single base currency under the hood, TrustWILL gives you a way to assign different earning rules or point logic per market/region by using country-based conditions or tags. So it’s not fully native currency-based accrual in the way you’re describing (since Shopify doesn’t yet support separate per-currency earning rules), but it gets you closer, especially if you combine it with Shopify Flow or custom logic via tags or scripts.
The team’s also been responsive about feature requests, so if you’re scaling and need per-currency point logic long-term, it could be worth a conversation with them directly to explore advanced workarounds.
Hope this helps a bit!
If it does, feel free to mark it as a solution so others can find it too
