13 June 22
Getting 502 bad gateway error on multiple browsers by multiple users (Chrome, Safari, Firefox) while attempting to access Point of Sale channel. Primary web channel unaffected.
Cleared cache and cookies as recommended, no change.
Any other solution suggestions? Sales start in 2 days.
per Shopify support 13 June 1:40 pm CDT
“our developers are working to resolve it now, there are no known workarounds at the moment.”
Hi, @XavierOsten!
This issue is now resolved on our end. Are you still encountering the error message on your end?
For any future platform wide outages, please feel free to keep our Shopify Status link bookmarked so you can ensure it isn’t a local issue but a platform issue for any future outages.
If you need help with anything else at all, feel free to ask away!
Thanks my this issue also has been solve.