Request: App to integrate WhatsApp with Shopify without linking to a Meta (Facebook) account, with helpdesk features to assign conversations to employees. Also asked whether promotional messages incur per‑message charges.
Response: Claimed it’s possible to integrate WhatsApp without a Meta account and that solutions exist with helpdesk-style assignment. Suggested “Na7WhatsApp” as good for personal messaging but explicitly stated it’s not suitable for business use; shared a download link.
Status / gaps: No concrete business-grade app was named, and the per‑message pricing for promotional messages was not addressed. No decisions or action items; discussion remains open with key questions unresolved (validated business solution and promotional messaging costs).
Hi,
I need a suggestion for an app to integrate whatsapp with our Shopify account without connecting whatsapp with meta accoount and have something as helpdesk where we can assign messages to employees.
Is this possible?
And if we send messages as promotions, will we pay per message?
Thanks in advance
Yes, it’s possible to integrate WhatsApp with your Shopify account without connecting to a Meta account, and there are solutions that include helpdesk features to assign messages to employees.
Na7WhatsApp is great for personal messaging with extra features, but it’s not suitable for business use. here you can download na7whatsapp.download