When editing products the page currently freezes when it first loads. have to reload product page to edit. Using Google Chrome on Windows 11 on a desktop.
Hello!, @stickfiguredist
This usually happens due to a browser cache conflict or an extension interfering with the Shopify admin scripts on the initial load.
Here are a few quick steps to fix this:
-
Try Incognito Mode: Press
Ctrl + Shift + Nto open an Incognito window and try editing a product. If it works fine there, one of your Chrome extensions is causing the freeze. -
Clear Browser Cache: Clear your Chrome cookies and cache to remove any corrupted temporary files.
-
Disable Hardware Acceleration: Go to Chrome Settings > System, and turn off “Use graphics acceleration when available”. This often resolves freezing issues on Windows 11 desktop environments.
i hope this will you.
Thanks!
Hi there @stickfiguredist
This is common when Chrome cache or extensions are interfering with Shopify Admin scripts. Open the product editor in Incognito mode to eliminate extensions as a cause, then disable any ad blockers or productivity extensions if that works. You may have better luck clearing your browser cache and cookies for the Shopify admin. If your products have a lot of images, variants or metafields the initial load can lag – wait a few seconds before interacting, or using the bulk editor for making updates can also help with stability. Also make sure that chrome hardware acceleration is on and windows is up to date.