When I create an order manually, I cannot choose cash on delivery in collect payment method

[AdigitalAgency]

I create an order manually for a client and in “collect payment” section I can choose only between the following options:

• Enter credit card
• Mark as paid

Until Friday I have the option “Cash on delivery”. Now the only way to choose cash on delivery is to save the order as draft, then go to the draft order, click create order and choose from the pop up message the “expected payment method”

Did something changed in the shopify “Create order” flow?

How can I recover the previous flow, because those 3 extra clicks make big difference if you have to create manually over 50 orders per day,

Thanks on advance

[jeff0723]

I think that’s due to the interface change from Shopify. API hasn’t changed yet. Can you share more about your problem so I can help you better. If you have lots of orders to click manually, maybe consider writing a custom app to do that.

[MarcoReleasit]

Hello @AdigitalAgency

It’s a bit unintuitive, that’s why you can’t find the option!

To create an order with the Cash on Delivery payment method you need to activate the Payment due later option and then click on Create order:

And you will be able to select COD to create a normal COD order. Unfortunately while the previous flow was faster, it’s not available anymore so this is the only way to recreate it with the new draft orders from Shopify!

I hope this helps!

Marco from Releasit

[Andreea_blu]

Hi, your answer helped but if I need to place an order with manual payment, how I do that?

[Sophia]

Hi! The Payment due later option is the way to create a draft order that requires manual payment collection. Once the order is created and you have received payment, you’ll have the option to manually mark the order as Paid. To collect a payment, you can send an invoice to your customer with a checkout link, and they will see any manual payment methods you have enabled at checkout.