I scanned the QR code of my website on mobile, and on the front page it shows all the products are “sold out” , but when i click inside every product and it’s back to normal, can anyone tell me how to solve this problem please ? Thank you!
Topic summary
A user is experiencing a display issue where all products appear as “sold out” on their website’s mobile homepage when accessed via QR code. However, when clicking into individual product pages, the inventory status displays correctly.
The issue appears to be specific to:
- Mobile version only
- Front page/homepage view
- QR code access method
A community member has offered to investigate the problem and requested the store URL and password (if applicable) to diagnose the issue. The root cause has not yet been identified, and the discussion remains open pending further troubleshooting.
Hi @coralam27 ,
Could you kindly share your store URL and password (if it’s password-protected) so I can review it and provide you with an update?