When I try to create a Buy Button it say that the items in my collection are not available

Technical Q&A
1

When I try to create a Buy Button it say that the items in my collection are not available. When I check they are all checked to be available, even for the Buy Button option. Why is that and how can I fix it?

2

Hi, @NickOlsson !

Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.

It sounds like you are running an issue when creating a Buy Button. I understand that you already confirmed that all of the products in the collection are available to the sales channel as well. My suggestion would be to double check that the collection itself is set to be available. You can do this by heading over to your Admin, clicking on the Products tab, then Collections in the sub menu. From there, click on the desired collection and set the Collection availability to the appropriate sales channels.

Let me know if this works! If not, feel free to provide a screenshot of the error you are receiving so that I can take a closer look! I’d also be happy to learn more about how you are planning to use the Buy Button, so that I can offer some additional resources specific to your situation!

Talk soon!

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3

Thanks a lot for your reply!

I did figure out that my products weren’t available for Facebook or Google, just for my own shop. So I’ve changed them all now and it works. But thanks a lot for your advice!

4

Hi again, @NickOlsson !

Thanks for following up! I’m happy to hear that you were able to get your Buy Button working.

I just wanted to share a few resources that go in more depth about the functionalities and possibilities that these buttons offer:

All the best!

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