Hello Shopify I hope you are well I am Omar I want to know when I will receive my money it has been ten days since your message I received in gmail
Hi, @Omar111 .
Welcome to the Shopify Community!
To confirm, are you seeing a red or yellow banner message in your Shopify admin?
You mentioned that you’re awaiting a reply since the last message you received from our team. I recommend replying to your existing support ticket, as the team handling your request will be in the best position to assist you. This is because our escalated team has access to your account and communicates solely via email. Our community forum is unable to access support tickets or authenticate accounts for privacy and security reasons. Rest assured, the team is actively reviewing your ticket and will contact you if any additional information is required.
If you have any non-account-specific questions, please feel free to share them here and I’ll be happy to take a look.
Thanks!
Le seul problème que j’ai c’est que j’ai pas reçu mon virement et je sais pas pourquoi
Hi, @Omar111 .
Thanks for reaching back out.
Were you able to receive my previous message?
To get in touch with our team, I suggest replying to your existing support ticket that has been created so you can follow up. If you’re not able to find this ticket in your inbox/spam/junk folder, you can create a new request via the Shopify Help Center.