Hello, please let me know how long it will take for the refund to be credited from the Shopify account? I have information about the return of the money, but it has not yet arrived in the account.
Hey, @MakarowT ! Welcome to Shopify Community!
Are you referring to a subscription refund? If so, we’re unable to provide a time frame as this is dependent on your bank’s processing times. For specific information, I suggest reaching out to your bank or credit card company. They will be able to advise when you can expect the refund to reflect on your statement.
If you need help with anything else, don’t hesitate to create a new post!