When will Shopify add a fee option to sales?

Retail & Point of Sale

Topic summary

A merchant is frustrated that Shopify POS lacks native functionality to add mandatory percentage-based fees to sales. Their location requires a 2% fee on all goods sold, but the platform only supports percentage discounts, not additions.

Current workaround issues:

  • Using a third-party app (paid monthly subscription)
  • App fails to apply tax correctly despite settings
  • Must manually add the fee to every transaction

Merchant concern: This limitation is significant enough to consider switching to a different POS system.

Developer responses: Two app developers have offered solutions:

  • One is developing a custom solution and requesting a consultation call
  • Another has built “Chargly,” an app specifically for adding local taxes, credit card fees, and other charges to Shopify POS

The discussion remains open with no official Shopify response regarding native feature development.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Is Shopify working on a way to add a mandatory local fee? I find it odd that that’s not an option to add a percentage fee. My location requires a 2% fee on goods sold and it makes no sense that I can do a discount percentage but not an addition. I’ve downloaded the 3rd party app and pay monthly for it but it doesn’t work correctly, it’s not taxing it when I have it checked to do so, and I have to remember to add it manually to every sale. It is honestly something that makes me consider changing systems because it’s a pain to have to do this every single sale.

2

I’m an app developer developing the exact solution you mentioned to the Shopify POS system.

Would it be possible for us to have an online call to discuss your use case in more detail? I’d love to understand your needs better and explore how we might address this with a tailored solution. When it is ready, I will personally give you a notice about it.

You can schedule a call at a time that works for you using the link in my signature below.

Looking forward to your response!

3

@Katemh01

We recently build an app dedicated to adding local tax, credit card and other fees specifically for Shopify POS. Would love your feedback on it!

https://apps.shopify.com/chargly

If you have any issues. Happy to dig in. Support@sasquatchstudio.co

cheers