Main issue: A store using the Broadcast theme wants to locate and edit the “How did you hear about us” section on their Contact page to change its options and translate content. A website link and a screenshot were provided.
Key clarification: The “How did you hear about us?” field is not part of Shopify’s native Contact form (which includes only Name, Email, and Message). “Broadcast” refers to a Shopify theme; “native” means the default built-in form.
Suggested steps: To edit the page content outside the default fields, go to Online Store > Pages and open the Contact Us page. However, changing or adding custom fields like “How did you hear about us?” likely requires theme customization or an app.
Next action: The responder asked whether any app is being used to modify the Contact form and offered to review the app once confirmed.
Additional recommendation: Consider email segmentation to track how customers find the site, with a linked Shopify blog resource.
Status: Unresolved; awaiting confirmation on whether an app is managing the form. The screenshot and provided page link are central to understanding the request.
Hello, we are using the Broadcast theme and we are trying to translate some parts of the website. Does anybody know where can I find the “How did you hear about us” page?
I want to change the options, see the screenshot below. Here is a link to the website: https://corellimg.it/pages/contatti
Hi, [email removed]Thracian2!
The “How did you hear about us?” page isn’t a native feature of the default Shopify form so I just wanted to gather a bit more context so we can get this sorted for you.
In order to edit anything on the native Contact Us page, you would need to :
This is the section you would usually edit for any other information outside of the “Name, Email and Message” fields.
Do you currently have any apps on your store that you currently use to edit this Contact Us form?
Once I get your response here, I’ll go ahead and take a look into the app (if you’re using one.)
I would also like to recommend looking into email segmentation to help you track how customers are finding your website. We have a great Shopify Blog here on 5 Ways to Use Email Segmentation. This is a great strategy to implement as it can help you direct email content more focussed to the specific customer segments as well as help turn your conversion rate.
