Can someone tell me where people are pulling random discount codes from? I just had a customer use discount code ADBPM but when I search my discount codes I can’t find it.
Hey, @Morgan34 .
Thanks for bringing your question to us here in the Community forum. I’m happy to look into this with you.
To confirm, have you checked in both ‘Discount Codes’ and ‘Automatic Discounts’? For example:
If the discount doesn’t appear in either category in your Shopify Admin, may I ask if you’ve downloaded discount code apps in the past? For example, an app like Bulk Discount Code Generator. I suggest double-checking on this by going into your Apps.
Looking forward to hearing back from you, so that we can continue to work on this together.
Hey, @Morgan34 .
I hope you’re doing well. I just wanted to check in to ensure you receive the support you need. Please let me know if you still require assistance.
Warmly,