I ordered and paid for this item with Shop Pay. Product was never shipped and I was given a refund. Checking to see if my refund is paid back to my card or where?
Hey, @Scdfad ! Welcome to Shopify Community!
The amount you paid for an order is normally refunded back to the payment method you used when placing the order. While this is generally the case, refund policies differ from store to store so it’s best to reach out to the store owner for clarification on the refund.
As much as I’d love to help, Shopify is merely the platform many shops use to build their online stores so we don’t manage the day-to-day operations of the businesses. You’re welcome to contact them for assistance with this instead.