Hi all,
I password protected my shop as common practice. However, when accessing the website I can see the password protection page but can not find any option to login or enter the password. Can you give me a hint?
Thanks for your help
Best,
Benjamin
Hi @PicoPoco ,
This is Theodore from PageFly - Shopify Page Builder App.
Shopify offers password protection at the store level, not individual pages. This means that only one password exists for the entire store, and entering it should grant access to the entire store.
If you were sharing the password with others, make sure they are following the correct URL to access the store.
Best regards,
Theodore | PageFly
Thak you Theodore,
I am totally aware that password protection is only at store level only and not individual pages. My problem is that my password page does not give any option to type in any password.
Hi Benjamin.
When I go to the password page, I have the option in the top right cornor to use the password to log in.
Not sure if you managed to solve it in the mean time or perhaps it’s not showing for you as it might see you as being logged in as the admin.
Hi Michael Thomas
thank you for your help. that was not the issue. I always visited the page anonymously. However, someone of the brilliant pagefuy staff figured it out for me and repaired an essential file for me.
Thank you all for your help!
Best Ben
No worries. Happy to hear you got it solved.
