Which loyalty/rewards program app is best for an online store?

Shopify Apps

Topic summary

Selecting a Shopify loyalty/rewards app; OP seeks real-world pros/cons of popular options (Smile, Yotpo, S Loyalty, Growave, Referral Candy).

Recommendations and pitches:

  • Growave: all-in-one suite (Reviews, Wishlist, Rewards & Loyalty, Social Login, shoppable Instagram). Points for 20+ activities, referrals, VIP tiers; rewards include gift cards, store cash, discounts, free shipping/products; free trial.
  • Simple Loyalty: invites feature requirements discussion.
  • Rise.ai: loyalty via store credit (“free cash”) rather than discounts/points; shares app page and explainer video.
  • Fealty: advocates discounts/cashbacks over points after speaking with 100+ stores; argues points are complex and less impactful.
  • Loloyal: “no one-size-fits-all”; comprehensive features (points, referrals, VIP tiers), extras (pop-ups, labels, expirations, timed offers, emails), affordable pricing, 24/7 support, integrations; early-bird free trial + up to 50% off. Images highlight features/pricing.

User feedback:

  • A paying Growave user reports major issues (account login, reward redemption, wishlists) and unsatisfactory support.

Key considerations:

  • Match features to store size, margins, and support quality.
  • Choose between points-based programs (earn points to redeem), referrals (share to earn), VIP tiers (tiered benefits), and store credit/cashback (value applied to future spend).

Status:

  • No consensus or decision yet; discussion remains open with reliability and model choice (points vs cashback) as unresolved questions.
Summarized with AI on December 28. AI used: gpt-5.
4

Hey @Gunay_Zort !

I’m Hila from the Rise.ai team.

Rise.ai offers you to create Gift Card & Loyalty program for your Shopify store.

What’s unique about Rise is that our loyalty program uses store credit rewards as opposed to discounts and store credit. This has been proven to be a more incentivizing reward, as customers see this as ‘free cash’ in your store and want to spend it. It is also more straightforward and easier to for you and your customers manage.

You can learn more about our loyalty program here-

You can visit our app page to learn more and get in touch with us!

All the best,

Hila