Which payment gateway is best for UK e-cig transactions?

Shopify Discussion

Topic summary

A UK-based e-cigarette merchant seeks a payment gateway for their Shopify store, preferably without monthly fees. They mention hearing about Worldpay but note its poor reviews.

Official Response:

  • Shopify support directs them to a list of 100+ third-party payment providers available in the UK, recommending direct contact with providers to compare fees and requirements.

Community Recommendations:

  • WallidPay is suggested as a solution specifically supporting high-risk industries like vape and CBD products, with no monthly fees and straightforward setup.

Current Status:

  • The original poster has since adopted Viva Wallet and reports it works without issues, though their site currently generates minimal business.
  • A Shopify developer continues to advocate for WallidPay, citing lower fees, fast transactions, and suitability for nicotine/CBD products based on experience with multiple clients.

The discussion remains open with no definitive consensus, though practical alternatives to mainstream gateways have been identified for this restricted product category.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

Hello,

would someone be able to recommend a good payment gateway for vapes payment on shopify .

some company without a monthly fees or anything.

someone has told me worldpay does it but there reviews aren’t very good.

2

Hi @liquidwhisp ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with locating a payment provider for the shop, to ensure this gets resolved.

Shopify has integrated with over 100 different third-party payment providers to allow you to continue accepting credit cards online. Due to this, I encourage you to check out this complete list of all available payment providers within the United Kingdom.

As the fees and requirements of each payment provider will likely vary, I encourage you to connect with them directly for clarification. They will be able to share more information on this and answer any other questions that you might have.

For more information on this, you can check our Third-Party Payment Providers documentation as it touches on this further.

Please let me know if you have any other questions or concerns.

3

Hey there,

I ran into a similar situation a while back and after some digging, I came across WallidPay — it’s been working really well for me so far. They support payments for industries like vape and CBD (which a lot of mainstream gateways avoid), and the best part is there aren’t any monthly fees to worry about.

It’s pretty straightforward to set up, and payouts have been smooth. You might want to check them out and see if they fit your setup: https://apps.shopify.com/wallidpay

Hope this helps!

4

Hello
I use viva wallet now and it’s ok not issue at all . Though atm my site is generating very less business

5

It’s Oky. But you should try once Wallidpay.
I’ll recommend. I’m shopify expert/Sopify developer. I’ve many clients. and it’s best for cbd, nicotine products. it charge less fee. fast transaction.
So i recommend it to all of my clients.