I’ve been using a Shopify app to send abandoned cart emails, but the recovery rate is only 8%. The app’s templates are basic, and it doesn’t offer advanced features like SMS reminders or push notifications. I’d like to test different recovery strategies, such as offering discounts or free shipping, …

Hi @HarryLam95 You can try to use Klaviyo

Hi @HarryLam95 I totally get your frustration with low recovery rates and the limitations of your current abandoned cart app. Recovering abandoned carts is all about reaching customers at the right time with the right message, and relying only on basic email templates isn’t enough these days. Best…

Hello @HarryLam95 , You can consider these apps: Privy - Pop Ups, Email, & SMS Consistent Cart - Abandon Cart by CartKit Keep Cart by Marsello Please, get in touch if you need any assistance. Best regards, Anastasia

email only got us like 8-10% recovery too so you’re not alone there fr, but adding sms was the clutch for us tho. we use txtcart now and our recovery jumped to around 18%. what’s been most valuable is the analytics that show which products get abandoned the most and which offers convert best. turns …

Multi-channel reminders—especially combining email, SMS, and push notifications—have been proven to significantly increase recovery rates. Also, try experimenting with different offers, such as free shipping vs. discounts, and analyze which types of products are abandoned most often. Timing is key …

Hello @HarryLam95 , I hope you are doing well! An 8% recovery rate with email-only campaigns is fairly common. Many merchants improve their results by using a multi-channel abandoned cart strategy instead of relying only on email. For example, you can try AiTrillion , which can help you set up aba…

Having read all the comments, I’d recommend looking at cart abandonment from a different angle. What if your customers just came back to you from a different device or a different browser? So you’b better also search among apps that can sync carts between desktop, tablet, mobile devices, and browse…

8% on email only is pretty normal. The ceiling on email alone is usually around 10-12%. I switched to Cartlytics a while back and it helped me see which specific products were getting abandoned the most. Once I could see the patterns I adjusted my store and set up the recovery emails (in cartlytics …

Instead of generic discounts, has anyone ever considered offering discounts based on signals about a customer’s longer-term value? Like trying to identify if they are a high-spender?

Which Shopify app is best for abandoned cart recovery?

Shopify Apps

Jaron_Smith February 13, 2025, 4:01am 4

Hi @HarryLam95

You can check - Chatix: WhatsApp Chat + Marketing app

WhatsApp helps Shopify stores recover abandoned checkouts with automated reminders, discounts, and direct customer engagement.

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Which Shopify app is best for abandoned cart recovery?

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