Whisper theme - Subcategories in the menu are not loading

Shopify Discussion
1

Hi, I am trying to add categories and sub-categories to my menu as follows. However, these sub-categories are not showed up when selecting the categories on the menu.

I have edited my Main menu by adding categories and subcategories as follows.

Menu items

  • Home

  • Products

  • Vehicle

    • BAJAJ
    • HONDA
    • SUZUKI
      • GN-125
      • GS-125
    • TVS

I am using Whisper theme. Any help to fix this would be highly appreciated. Thank you!!

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image1910Ă—1048 222 KB

2

Hey @Sasani

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

Best Regards,
Moeed

3

You can access the shop here.

pw: nurtah

4

Hi @Sasani

In the Whisper theme, sub-categories (dropdown items) will only appear if they are added correctly as nested menu items and the theme supports multi-level menus.

If you’ve already added them in Online Store → Navigation → Main menu, please make sure of the following:

  1. Proper nesting

    • “Products” should be the main menu item

    • “Vehicle” should be added under Products

    • “BAJAJ, HONDA, SUZUKI, GN-125, GS-125, TVS” should be added under Vehicle (drag slightly to the right so they become sub-items)

  2. Theme menu support

    • Whisper supports dropdown menus, but multi-level menus usually show on hover (desktop) and may not appear on mobile unless enabled in theme settings.

  3. Check links

    • Make sure each sub-category is linked to a collection or page, not left empty.

If it’s still not showing, the issue is theme-related and may need a small CSS/JS tweak. I can help with that as well.

Best regards,
Devcoder :laptop:

5

Thank you sm for your response. I think I have added the sub-categories correctly. In this menu, the items are formatted in the correct order that I desire.

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image1320Ă—1496 26 KB

Could it be how the main menu is set up in the ~/blocks/menu.liquid file? Your knowledge on changing the code could be really helpful.
Thanks!!

6

Hi @Sasani

Okay, could you please send me the collaborator code? I’ll check it and then give you a proper update.

7

here’s the collaborator code: 6977

Let me know if you need anything more from my end. Thank you v much!

8

Hi @Sasani

I’ve sent you the request. Please accept it and also share your email.

9

hi @devcoders

I have accepted the request and I have sent an email to you.

10

Hi @Sasani

Whisper - sub-menu items are shown only if the parent menu item has been linked to a collection or page. Make sure every category, such as BAJAJ, HONDA are linked to its particular collections. Then save the menu and refresh. If still hidden, check if your theme’s header supports dropdowns – some themes have a levels limit.