Hi, I am not sure why but my website turned completely white. Everything is still there but covered in white. Can anyone help me remove it ?
Password: 123456
Topic summary
A user’s entire Shopify website has turned white, with all content still present but hidden beneath a white overlay.
Root Cause Identified:
Another user pinpointed the issue to a specific code snippet causing the white overlay (code markup was referenced but not displayed in the conversation).
Possible Solutions:
- The code may have been added manually and needs removal
- An app likely injected the code automatically
- For newer apps: Uninstalling should remove the code
- For older script-tag apps: Manual removal from liquid files is required, most likely in the
theme.liquidfile
The discussion remains open, awaiting confirmation from the original poster on whether they added the code manually or which app might be responsible.
2 Likes
Hey @Daniel19901
The following code is doing this
Did you add this manually?
If not, then one of the apps most likely did. You’d either need to uninstall the app or, if it’s a newer type of app, the code should be removed with uninstallation. If it’s an older-style injection app (scripttag), then this would need to be removed by hand in the liquid files. Most possible location is theme.liquid