Wholesale prices not including tax at checkout.

Shopify Discussion
, ,
1

Hi,

We use the app Wholesale Pricing Discount to allow our trade/wholesale stores to purchase our products at wholesale prices. However, the prices we quote include VAT at 20%, these are displayed correctly on our website and in the cart, BUT at checkout this tax is removed.

Are you able to add the 20% at checkout. Please NOTE this is only for our wholesale customer, normal retail customers are correct.

In an ideal world we would like to add our prices in the app excluding VAT, display the prices excluding VAT in the store for our registered wholesale customers. THEN once they add the products to the cart we add 20% in the cart and checkout.

I can share screenshots to help illustrate the issue.

thanks

Chris

2

Hi @frostfire

Try installing this app to see if it can fix your error

Haptech: B2B/wholsale

3

Hi @frostfire If you are still looking for a solution to this, you can try using the Discount Depot App which offers the same functionality. Plus you can display the estimated taxes as per your preference.

Let me know if you find the app suitable as per your requirment.

4

Shopify’s APIs don’t have a way for you to edit the tax amounts of an in-progress checkout.

https://community.shopify.com/c/customers-discounts-and-orders/getting-started-developing-a-duties-amp-taxes-calculation-app/m-p/2125846/highlight/true#M3030

So, I doubt there might be an app for this.

However, Shopify has some resources on charging VAT:

And this article can hopefully explain the options Shopify offers for estimating tax at checkout:

https://help.shopify.com/en/manual/taxes/shopify-tax/tax-estimation

Best,

Tobe