Why am I always seeing 6 viewers in my live view?

Shopify Discussion
1

Why do i constantly see 6 people in my live view? Im starting to think that they are not real views??

2

?

3

Hi, @Mmalone4751 .

Thanks for posting to the Shopify Community.

Could you share a bit more detail on the 6 people you’re consistently seeing in your live view?

  • Are the views generated from the same location?
  • Are there any other behaviours you’re noticing in the live view section?

The Visitors Right Now section displays the number of visitors who have been active on your online store in the past 5 minutes. To remain active, the visitor needs to view a page or click a button.

If you could provide additional information about your Analytics and Live View section, it would enable me to examine the issue more closely and offer appropriate solutions or resources.

I look forward to your reply.

4

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5

Thanks for your reply, @Mmalone4751 .

Are you able to share a bit more insight regarding your question above? As mentioned, I’ll be happy to take a closer look and troubleshoot further to help determine the issue.

Thanks!