I have been billed 60 dollars for a store and I received the bill through my email and the money has been taken out of my account. The only problem is that when I go onto my Shopify it doesn’t say I have any stores and it’s on the same account that got billed.
Hey @Fredstun .
Thanks for reaching out.
I appreciate the context that you have shared with us as that is very helpful! In this case, I believe it would be best to speak with our live support about the charge you have received. Since we cannot authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to view the specifics. If you are unable to identify where the charge is coming from - you can speak directly with our live support by completing this form here.
Once that form is completed, you should see the options to speak directly with a Support Advisor regarding the bill you have received.
Let me know if you have any questions.