Hi, @David_8_1 !
Thank you so much for sharing your concerns with our network.
The POS Pro subscription is available to users that have needs for in-person sales. If this is enabled, much like some other apps, it will continue to charge the fee whether or not it is in use.
I was happy to take a look at the screenshots you provided, though it’s a little unclear as to whether or not you had the POS Pro subscription enabled on the location in question. Since we are unable to access your account through our public spaces I wasn’t able to cross-reference this on my end either.
With that being said, I do invite you to connect with our Live Team directly to share your concerns. I recommend that you do this at your earliest convenience to cease all future billing and ensure that we can properly review your current subscriptions. In addition to the review, you can also ask a specialist to investigate any previous invoices to offer more context.
Warm regards,