Recently I wanted to deactivate my shopify store. When I clicked the deactivate button, it said that if I wanted to close my store all outstanding invoices had to be paid. I’m not sure what does it mean, but I assume it has something to do with the running total in the billing section. It said 14.08 EUR. When I checked where did I got that fee, it showed that I have 1 AutoDS usage fee even though I canceled my plan and deleted the app, I didn’t got any sales either. Can someone tell me where did that fee come from and is there a way to cancel it?
did you find out how to pay that off because i’m having the same issue
Hi 
Shopify sometimes keeps pending or leftover app charges on the invoice until everything clears, so it’s usually just their billing cycle, not a new subscription.
What I like about AutoDS is that billing is easy to track. The Account & Billing section shows your plan, invoices, and payment history in one place. And if you’re unsure, their support chat is super responsive and clears things up fast.