Why am I being charged for an app I don't have?

How can I contact billing, I have been charged for an app. I do not have any apps.

Hi there @zest2 !

Sorry to hear you have been charged in error for an app you have not added to your store.

As your fellow Community member has correctly pointed out, you should not be charged for apps you did not download from our app store to your own Shopify admin, and if this is the case you can get in touch for account support via our Help Centre here.

Can you tell me a bit more about this charge and what indicates to you that it is an app charge?

If you have been incorrectly charged somehow we should be able to see from your account info what has been added to your store and what you have been billed for so we can clarify this for you and discuss any potential next steps.