please HELP. i’ve been charged $39.00 the last two months from shopify. but it says i don’t have any stores active! and it also says that there hasn’t been any money taken out/payment being made, but on my regions bank account it does!! someone please help me get my money back and END the subscription payments.
Hello, @bradynb !
Sorry to hear that this is happening.
Our team is able to investigate the charges for you, if you could reach out via this link here.
The team can check and help you deactivate any active stores, and look into the refund for you.