Why am I being flooded with emails from legit Shopify stores?

Shopify Discussion
1

I do not have a Shopify store, but have purchased items on other companies stores.

In the last 24 hours I’ve been flooded with 1,000’s of emails with subject line “Customer account password reset” or “Confirm you want to receive email marketing” or similar messages, not just in English but in dozens of other languages as well.

The emails are coming from legitimate shops, but somehow my email address is being used across all these shops. The flood is too much for Gmail’s filters to stop and is making my email address unusable.

Does anyone have an idea about how/why this happened and how I may be able to stop it?

Thank you

2

Hey, @mlondon88 .

Thank you for reaching out and bringing this to our attention.

We’re not sure why this is happening and it looks like we’ll need to take a closer look at some examples in order to identify the problem. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to continue assisting you through live chats. Please create a Shopify account and visit the Shopify Help Center to create a support request.

If you have any other questions on this topic, then don’t hesitate to let us know.