I installed the AutoDS app and select the 49.99$/month subscription. but I got billed for 374.19$ for the first month. can anyone please tell me why is it happening so?
Topic summary
Users report unexpected charges from the AutoDS dropshipping app, significantly higher than anticipated subscription costs.
Primary Issue:
- Original poster selected a $49.99/month plan but was charged $374.19 for the first month
- Another user was billed $379 with no clear explanation
- One user faces ongoing $41.82 usage fees after canceling, with concerns about automatic recurring charges reaching $200
Suggested Resolution:
- Community moderator indicates AutoDS doesn’t offer monthly plans exceeding $69.99/month
- Users may have inadvertently selected annual subscriptions instead of monthly plans
- Recommended action: Contact AutoDS support directly through their app page or help center to verify the subscription type, request plan changes, and pursue refunds
Outstanding Concerns:
- One user reports inability to deactivate their store or set maximum payment limits through their bank
- Multiple users experiencing similar billing discrepancies suggests a potential pattern
- Discussion remains unresolved with users awaiting clarification from the app developer
Hey, @deal-hut .
Thank you for reaching out and bringing this to our attention.
I’ve taken a look at AutoDS All-In-One Dropshipping and it’s possible that you may have opted for one of their annual subscriptions as they don’t have a monthly plan over $69.99/month. However, if you believe there was a mistake, then we’d recommend getting in touch with the app developer first and identifying the issue - they can then assist you with changing your plan back to a monthly subscription and refunding the annual subscription. You can get in touch with them directly using the contact information found at the bottom of their app’s page or by contacting them through their website here: AutoDS - Help Center.
I noticed that you’re a new member of our Shopify Community and I’d love to hear more about your business! What kinds of products are you dropshipping? Do you have a marketing plan prepared for your store?
Hi Elias, I have a big problem I canceled my subscription with autods and I have a usage fee of $41.82 and after reaching $200, automatic invoicing will be turned on. I’m afraid that even after it’s over, that amount will be worshiped again every month or even more. I need urgent help. The bank tells me that I don’t have a set maximum amount and I can’t even deactivate the store.!!! HELP
Exact same thing happened to me. Billed 379 for no outlined reason. Im on the shopify 29.99 monthly plan with added 9.99 shipping and still on the 1$ a month shopify site plan for the first 3 months. Make it make sense?