Hello, i spent money on tiktok ads then later on realised that no one can buy because it says ”There was an issue processing your payment. Try again or use a different payment method.” I tried everything, i checked threads like this and nothing helped. What should i do?
Hi, @Hugoboss .
Thank you for reaching out. I’m sorry that your checkout is receiving an error.
Do you mind sharing your URL so I can test this on my end? Is the error showing on Tiktok or Shopify? If you have a screenshot of the error that would be really helpful.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
Hi, @Hugoboss .
Thank you for sharing your URL.
Do you have a screenshot of the error you are seeing? This will allow me to identify where the error is coming from.
Talk soon,