Hello!
Thank you for taking the time to help me!
I connected my GoDaddy domain to my Shopify store, and it was working fine for a few hours, but now I am receiving a 403 Forbidden error.
My website is www.haxea.life
What should I do?
Thank you so much!!
Hello, @OrleiMilchert .
Thank you for reaching out and bringing this to our attention.
I’ve taken a look at your domain (www.haxea.life) using WHO.IS, which is a free public tool for checking on domains and DNS records, and it does appear that your domain is connected with the correct DNS records as indicated on our guide - Connecting your third-party domain to Shopify manually. However, it’s possible that the SSL certificate will need more time to propagate as this process can take up to 48 hours or longer. Can you confirm when you first connected the domain?
If you’re still encountering the privacy warning after 48 hours, then it looks like we’ll need to access your account in order to have a closer look at the problem. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to continue assisting you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.
That being said, I noticed that you’re a new member of our Shopify Community. I’d love to hear more about your business and share some resources to help you get started. What types of products are you selling? Do you have a marketing plan prepared for your store?