I tried to set up a simple “shop” navigation at the top of my site and link to all products. I didn’t delete any products or change them but I immediately get the 404 page now. I even tried to duplicate a product to see if that was the issue. Any suggestions?
@asmedbe ,
Did you created like this >?
please share screenshot frontend and backend
it should redirect to this url… (your store address)/collections/all
Hey, @asmedbe .
Thank you for reaching out and bringing this to our attention!
I understand that you’re trying to create a simple Shop menu and link this to all of your products. However, it’s leading to a 404 page. It’s possible that the link when adding a menu item isn’t pointed properly, so I’d recommend trying to toggle the link to all collections and saving. If it’s currently pointed to all collections, then try switching to all products. Doing this may be able to help with troubleshooting your menu.
Here is a screenshot from my test store for what to look for when adding a menu item:
If the issue continues to persist, then it looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to know if toggling the link can help resolve the issue. Keep me posted!
Hi! Both “All Products” and “All Collections” are not fixing the issue. What should I do?
@asmedbe ,
Share the URL.
Hey, @asmedbe .
Thank you for following up!
Were there any changes made to your theme’s coding? Or, any new apps installed recently?
Since we don’t have enough information to determine where the issue might be coming from, then it may be best to get in touch with our Support team. Our Support team will be able to take a closer look at your account and loop in our technical teams if required.
I’d love to know if our Support team can help you identify and resolve this issue. Keep me posted!
Thanks for the reply. When I add “all collections” I still get a 404
Hi! The toggling is not working. I will request support.