When I try to click on an order I get a 500 error
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Is anyone else experiencing this - the chat hold time is 5 min but the alerts page says everything is working.
Yes, I am experiencing the same thing.
Yes, and the support chat seems to be broken as well, can’t get to a person
ok - thank you for helping you guys - it is good to know others have this issue - I am on the support ticket and they are looking into it. hoping for fix soon.
Here is what technical support says: "
I checked this issue with our technical team and I would like to inform you that this is a global issue and our team has confirmed that they are working on it and it wil be fixed soon"
so we just have to wait but they are on it!
same thing - thanks for posting this since its not showing in their issues area
Any Idea on how long this may take?
It is fixed!!!
Thank you so much!
Orders are also lagging behind , my system goes idle for minimum 6 to 9 hours and then the orders starts flowing like anything.Its sad teh shopify system is failing now recently many errors and the chat support just says we aplogise thats all .
True shopify is hiding the erros and they say because these erros are not happening to large number of merchants we dont show them in status .
Hi i have been chasing shopify as i can see this 500 admin errro and i have such 49 screenshots availale with me and shopify is unable to resolve it from last 5 months . and daily shopify adviors say that clear the cache when actually they are hiding teh major bug in the system.