Why am I getting a filter error on my product page?

When I enter the product page, I get this message. But I don’t use filters

Hey @Dimazagareet ,

Search filtering for products is included by default. Customers can filter search results to narrow the search by applying filters. Customers can also sort search results by relevance and price.

You can read more about filtering products below:

Could you please check in the Online store > Navigation menu where you have set up your drop-down menus to ensure that you have not filtered this link by collection tags? We see this happen a lot where merchants find the ‘no products in this collection’ message so it’s the best thing to check out first:

Have a look for this in your admin and remove any filtering tags you don’t need there.

Let me know how you get on!

1 Like

Thank you, u are amazing

My pleasure @Dimazagareet , don’t hesitate to reach back out if you require any further assistance as you continue to work on your store.

All the best,