Why am I getting a Google product error message?

Technical Q&A

Topic summary

A user is encountering an error message related to Google product listings but the specific error details are unclear due to corrupted text in their post.

Support Response:

  • Products must comply with Google Ads policies and Terms and Conditions to appear in free listings and Shopping ads
  • Invalid or missing product data causes products to either not appear or show with limited performance (lower impressions/clicks)

Recommended Actions:

  • Review and update affected product data to resolve violations
  • Once errors are fixed, consider listing products on Google for free
  • Connect Google Ads account to create Smart Shopping Campaign automations in Shopify
  • Consult Shopify Help Center documentation on Google Product Data Violations

Status: The discussion remains open, awaiting clarification on the specific error message the user is experiencing.

Summarized with AI on November 25. AI used: claude-sonnet-4-5-20250929.
1

I am having issues with the google product error message. Ticket ID is 33888886.

2

Hey @sneakapeeksv ,

What error are you experiencing within your Google Channel?

To show your products on Google you must follow Google Ads policies and Google Ads and Local Services Ads Terms and Conditions. If your products have invalid or missing product data, then they don’t appear in free listings and Google Shopping ads or they appear with limited performance, such as lower impressions and clicks.

To ensure your products are approved and are shown to people across Google, review these solutions and then update the data for the affected products:

When your product errors have been resolved, you can also look into listing your products on Google for free, and connect your Google Ads account to create automations in Shopify for Google Smart Shopping Campaigns.

Let me know how you get on!