Hello @evan_hartman ,
Gina here from flareAI.
Good! You troubleshot the issue by trying on different browsers and clearing cache and cookies.
Can you share a screenshot of the error you are getting?
Gina
flareAI
Topic summary
Persistent “Server Error” occurs when saving in “Manage Availability” within Shopify’s Google sales channel. The user has tried multiple browsers and clearing cache/cookies, but the error remains and forces page refreshes after 2–3 changes.
Support requested details: duration of the issue, confirmation that the error appears as a small red box labeled “Server Error,” and a screenshot to investigate further. A third-party app representative echoed the screenshot request and acknowledged the troubleshooting already performed.
Update from the user: the problem has been happening since yesterday into today (possibly longer) and the error is shown in a small red box at the bottom of the screen. The user is new to Shopify.
Technical context: the Google channel is Shopify’s integration for listing products on Google; “Manage Availability” controls whether products are available on specific sales channels. Saving changes triggers the error.
Outcome and next steps: no solution or root cause yet. Action item is to provide a screenshot for support. Status: ongoing and unresolved.