When I try to buy a domain for my website it shows “server error”… I’ve tried on desktop & mobile. I tried clearing my cookies & cache, turning off & on my computer, nothing works. please help
Hey, @AdamRB ! Welcome to Shopify Community!
Since you’ve tried local troubleshooting and it didn’t fix the issue you’re encountering with purchasing a domain, you’re likely running into an account-specific technical issue. We’ll need to investigate it to know what’s caused it and how to fix it as well.
We’re not able to provide account-specific support via the Shopify Community at this time, so we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!