Hi @richbrown_staff , thank you for your reply. Plese let me know what I can do to fix this!
Many thanks in advance,
Topic summary
Users are encountering a “Translatable content hash is invalid” error when attempting to save translations in Shopify Translate & Adapt. The issue affects multiple language pairs including Turkish, Italian, Icelandic, and Spanish.
Identified Solutions:
- The error often occurs when the original source content has been modified after translation began
- Workaround: Copy the translated text, refresh the page, then paste and save the translation
- Email links within content can trigger this error; removing and re-adding them after saving may resolve the issue
Staff Response:
A Shopify staff member requested affected users send videos or detailed screenshots to localization-product-team@shopify.com, as the team cannot reproduce the error internally and needs replication steps to investigate further.
Status: The discussion remains open with community-discovered workarounds available, but no official fix has been announced. Multiple users continue reporting the issue across different language translations.